Seven-day return policy
In order to protect your shopping rights and product quality, we provide Return and exchange service within seven days, please note the following instructions:
🔁 We encourage exchangesIf the product you received is not the right size or has defects, please contact us within seven days of receiving the product to exchange it.
💡 If you need to return or exchange your product, please:
- Product retention Brand new condition, unwashed,
- The packaging, tags, accessories, etc. are complete.
- Do not allow for body odor, perfume or other scents.
⚠️ In order to avoid unnecessary loss and waste, once the product has been unpacked, tried on, washed or damaged by human factors, it will not be returned or exchanged. Thank you for your understanding.
If you have any order-related questions or need to request a return or exchange, please contact us on Instagram or our official LINE account:
- ✉️ Email:Bearbackstudio@gmail.com
- 💬 Line official account:@271gtawv
Thank you for your support and understanding. We will work hard to provide better service and quality!
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